Returns Policy

To return or exchange a product you may do so within 14 days of receipt of the goods. The product you wish to return must be unused and in its original, undamaged packaging. A full refund will be given for the goods but we will not pay for shipping charges for the returns. However we will only offer a free return postage if delivered product is incorrect or have a manufacturing fault in it.

Please note that parcels remain your responsibility until returned to us therefore we recommend that you obtain a certificate of posting or use a delivery service that offers insurance to the value of the goods being returned.

Prior to send any returns/exchange of an item, please either email us on or ring us on telephone 0149 157 53100149 157 5310 any time between 9am and 5.30 pm Mon-Fri.

Our address to return the items:

Linen & Moore
Unit 4, White Hill Farm, Church Lane,
Henley on Thames