Linen & Moore is delighted to announce that it has been awarded the highly coveted Feefo Platinum Trusted Service Award 2020. This prestigious award honours companies that are dedicated to providing excellent and friendly customer service by constantly delivering high quality products in a timely fashion and always being available to look into customer queries. Feefo is a totally independent feedback and customer insight platform which collects verified customer feedback.

Feefo introduced their Platinum Trusted Service Award this year in order to honour companies that had achieved Feefo Gold status for the past three years. Linen & Moore are in good company, as Feefo Platinum has also been won by highly esteemed companies such as Iceland, Mint Velvet, Travezoo and the Walt Disney Travel Co.

Linen & Moore has always strived to provide our customers with a top end product at reasonable prices. As we manufacture our products, we are able to bring high quality bedroom linen and bathroom towels and accessories to our customers without going through a middleman. Our commitment to our customers is to bring the highest level of quality and service in this competitive industry, at the lowest possible cost.

At Linen & Moore, we pride ourselves on using ethically sourced, luxurious fabrics for our bedding products, bathroom products and table linen. Quality is the word we live by – quality in our products and delivery, plus quality in our customer service to every business sector that we serve. Whether it be large hotel chains, care homes, hostels or student accommodation, as manufacturers we provide the same high level of customer service to all, plus a quality product at a fair price.

Linen & Moore would like to thank every one of our customers. Over the past year, 96% of our customer reviews have been extremely positive, with most scoring us 5 stars. Many of our customers are returning customers which we believe is testament to our commitment to deliver quality products quickly and efficiently. We really value your feedback, whether it’s negative or positive, as it helps us in our quest to achieve perfection in every aspect of our business.

 

Recent Customer Reviews

05/04/2020 Good Value
Have not used this company before, needed a pair of 65cm continental pillowcases before Easter weekend. Arrived promptly, as described, good value for money as also purchased a bathrobe for myself!

23/03/2020 Excellent
First class delivery service. Very helpful when I telephoned for information. They sold just what I was looking for.

11/03/2020 Yes I bought the best duvet I have ever had. The quality is fantastic, and the price is good. At first when I ordered it I thought it was a bit expensive as I’ve never spent that much before on a summer duvet but was so pleased with the finished product, and i told all my family and friends and very quick delivery.

04/03/2020 Great Service. Great Quality
Extremely fast and efficient service. Received my order the next day. Great quality. Love the slip style duvet covers. Personally I love it that there are no buttons on the duvet covers as they only get broken when cleaning.